Privacy Policy
At New Hope s.r.o., we respect your privacy and are committed to protecting the personal information you entrust to us.
1. What information do we collect?When you use our website, we may collect the following information:
First and last name
Email address
Phone number
Information you submit through order or contact forms
Anonymous usage data (via analytics tools)
2. Why do we collect your data?We use your data to:
Contact you regarding your order, inquiries, or support
Provide high-quality services and a personalized approach
Improve our website and user experience
Respond to your questions or requests
3. Who do we share your information with?We do not share your personal data with third parties unless required by law or necessary to provide a service (e.g., sharing delivery details with a shipping partner).
4. Data storage and protectionWe use appropriate technical and organizational measures to protect your data from loss, unauthorized access, or disclosure.Your data is stored only as long as needed to fulfill the purpose it was collected for.
5. Your rightsYou have the right to:
Access your personal data
Request correction or deletion of your data
Restrict or withdraw your consent to data processing
File a complaint with the relevant data protection authority if your rights are violated
6. CookiesWe may use cookies to improve website functionality. You can adjust your browser settings to disable cookies, but this may affect how some features of the site function.
7. Changes to this privacy policyWe reserve the right to update this policy at any time. The latest version will always be available on this page. We recommend reviewing it periodically to stay informed about any changes.
8. Contact informationIf you have any questions regarding this privacy policy, you can reach us at:
📧 Email: oc.liamg%40elytsepohwenm📞 Phone: +420 728 163 198, +420 776 008 909📍 Address: Oderská 333/5, Praha 9 – Čakovice, 19600, Czech Republic
Consent to Data ProcessingBy submitting a form on souvenirsnewhope.com, I voluntarily consent to the processing of my personal data, including name, surname, phone number, email address, and any other information I provide when placing an order or contacting the company.
Purpose of data processing:
Order placement and fulfillment
Customer communication
Improving service quality
Sending information about services or events (if necessary)
My data will not be shared with third parties without my consent, except as required by law. I have the right to access, correct, or delete my data.
This consent is valid throughout the duration of my interaction with New Hope s.r.o. or until I withdraw it.