Terms & Conditions

Welcome to Souvenirs New Hope, operated by New Hope s.r.o.. By using this website, you agree to the following Terms & Conditions. If you do not agree, please refrain from using the site.
1. Company InformationThis website is operated by:New Hope s.r.o.Registered Address: Oderská 333/5, Praha 9 – Čakovice, 19600, Czech RepublicCompany Registration Number (IČ): 17874297Email: moc.liamg%40elytsepohwenPhone: +420 728 163 198 / +420 776 008 909
2. Use of the WebsiteBy accessing this website, you agree to use it only for lawful purposes and in a way that does not infringe upon the rights or usage of others.We reserve the right to change or remove any part of the website at any time without notice.
3. Products & PricingAll products are offered subject to availability.
Prices are listed in EUR (Euros) and include VAT unless otherwise noted.
We reserve the right to correct pricing errors or cancel orders where a price or product description is incorrect.
4. Orders & PaymentAll orders must be paid in full at the time of purchase via available payment methods.
Payments are processed securely.
You will receive confirmation by email once your order has been accepted.
5. Shipping & DeliveryWe offer domestic and international shipping.
Shipping costs and delivery times may vary depending on destination and shipping method selected.
We are not responsible for delays due to courier services or customs processes.
6. Returns & RefundsPlease refer to our separate Return Policy for details on how to return products and receive a refund.
7. Intellectual PropertyAll content on this website — including images, product names, text, and designs — is the property of New Hope s.r.o. or used with permission. It may not be copied, modified, or distributed without prior written consent.
8. Limitation of LiabilityWe are not liable for any indirect or consequential damages resulting from the use of this website or products purchased through it.
9. Governing LawThese terms are governed by and construed in accordance with the laws of the Czech Republic. Any disputes will be handled under Czech jurisdiction.
10. Changes to TermsWe may update these Terms & Conditions from time to time. The latest version will always be available on this page.
ContactIf you have any questions about these Terms & Conditions, please contact us:
📧 Email: c.liamg%40elytsepohwenom📞 Phone: +420 728 163 198🏢 Company ID (IČ): 17874297